Receipt Related to Work Confirmation Approval is Rejected by Receiving Transaction Processor (Doc ID 1936786.1)

Last updated on SEPTEMBER 09, 2024

Applies to:

Symptoms

When attempting to approve a Work Confirmation on an Imported Purchase Order
the following error occurs.

ERROR
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RVTOO-010: Subroutine rvtooperation() returned error.

STEPS
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The issue can be reproduced at will with the following steps:
1. With Purchase Document Open Interface (PDOI), import a Service PO with Shop Floor destination (related to Requisition created from an EAM work Order)
2. Create a Work Confirmation
3. Approve the Work Confirmation
4. The Receipt is rejected by RTP with the error above

BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot approve Work Confirmation on PO imported

Cause

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