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18546191 : Mass meter Reading Not Functioning Correctly When Searching By Meter Name (Doc ID 1936866.1)

Last updated on FEBRUARY 25, 2019

Applies to:

Oracle Installed Base - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

Meter reading updates cannot be viewed when using an Meter Name query.  But, they are updated correctly if the user queries by Asset Number.


STEPS
1.  Navigation: Maintenance Super User>Assets tab>Mass Meter Readings>query for several meters via Meter Name field
2.  Meter and current value are showing
3.  Entered new values and click 'Apply'
4.  Message 'Meter Readings have been successfully created.' shows
5.  Navigation: Maintenance Super User>Assets tab>Mass Meter Readings>Query using Asset Number.  The preivous meter reading does not show.  It is still in 'update mode'.  Enter the new reading and apply again
6.  Query using Navigation: Maintenance Super User>Assets tab>Mass Meter Readings>query for several meters via Meter Name field. Query the same meter, now see the new reading value.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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