18546191 : Mass meter Reading Not Functioning Correctly When Searching By Meter Name (Doc ID 1936866.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Installed Base - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

Meter reading updates cannot be viewed when using an Meter Name query.  But, they are updated correctly if the user queries by Asset Number.  Customer was expecting that these updates should be uniformly viewable to the users.


STEPS
1.  Navigation: Maintenance Super User>Assets tab>Mass Meter Readings>query for several meters via Meter Name field.  Query Name = %odo%90%, org = JTA
2.  CX_ODO_901v1 Last Reading Value = 16379, CX_ODO_902v1 Last Reading Value =14326,  CX_ODO_905v1 Last Reading Value = 14660
3.  Entered new values:  CX_ODO_901v1 Reading  = 17000, CX_ODO_902v1  Reading =15000,  CX_ODO_905v1 Reading = 15000
4.  Apply, 'Meter Readings have been successfully created.'
5.  Navigation: Maintenance Super User>Assets tab>Mass Meter Readings>Query using Asset Number.  The meter reading update has not 'shifted' to the new reading.  It is still in 'update mode'
6.  Query using Navigation: Maintenance Super User>Assets tab>Mass Meter Readings>query for several meters via Meter Name field.  Query Name = %odo%90%, org = JTA shows that the last reading is correctly updated to the new value

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms