My Oracle Support Banner

Service HTML Unable To Create An Attachment With Category Other Than 'Miscellaneous' (Doc ID 1937095.1)

Last updated on MARCH 14, 2019

Applies to:

Oracle Customer Support - Version 12.1.3 and later
Information in this document applies to any platform.


In Agent Dashbord > Attachment tabulation:
Add Attachment Button, Category is not editable. The value MISCELLANEOUS is there by default.

We want to be able to create a new attachment with another Category available.


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.