Cannot Cancel a Loan After Patch 16203360:R12.LNS.B is Applied
(Doc ID 1937235.1)
Last updated on FEBRUARY 14, 2019
Oracle Loans - Version 12.1.3 and later Information in this document applies to any platform.
After applying patch 16203360:R12.LNS.B you need to be able to cancel the loan.
The following errors are being encountered when trying to cancel a loan: :
This action has been blocked to avoid inaccurate accounting entries. Please contact Oracle Support Services arp_process_adjustment.insert_adjustment exception: ORA-20001: This action has been blocked to avoid inaccurate accounting entries. Please contact Oracle Support Services Call to AR_ADJUST_PUB.Create_Adjustment failed. unknown The call to API approveLoanCancelRequest failed with error message User-Defined Exception.
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