Applicant Receives Error Notification After Applying for a Job and Inserting Referral Information (Doc ID 1937423.1)

Last updated on JULY 12, 2016

Applies to:

Oracle iRecruitment - Version 11.5.10.2 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
Find that applicant receives the following notification after applying for a job with referral information:

Employee referral information incorrect in job application for job IRCXXX

Correct employee email has been filled in.

EXPECTED BEHAVIOR
-----------------------
Expect the referral to be correct when the applicant has inserted correct employee email address.

STEPS
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The issue can be reproduced at will with the following steps:
1. Navigate to IrcVisitor.jsp page
2. Log in as external candidate
3. Navigation: Jobs tab - Available Jobs tab
4. Search for job
5. Click on Apply Now icon
6. Fill in application and add source type:

Source: Employee Referral
Source Detail 1: Email Address xxx1@xxx.com
Source Detail 2: Email Adress xxx2@xxx.com

7. Submit application
8. After submitting the application applicant gets the following notification, even though the email address provided is correct:

Employee referral information incorrect in job application for job IRCXXX

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, external candidates cannot create referral using 2 employee email addresses without receiving an error notification.

Cause

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