Applicant Receives Error Notification After Applying for a Job and Inserting Referral Information

(Doc ID 1937423.1)

Last updated on JULY 12, 2016

Applies to:

Oracle iRecruitment - Version and later
Information in this document applies to any platform.


Find that applicant receives the following notification after applying for a job with referral information:

Employee referral information incorrect in job application for job IRCXXX

Correct employee email has been filled in.

Expect the referral to be correct when the applicant has inserted correct employee email address.

The issue can be reproduced at will with the following steps:
1. Navigate to IrcVisitor.jsp page
2. Log in as external candidate
3. Navigation: Jobs tab - Available Jobs tab
4. Search for job
5. Click on Apply Now icon
6. Fill in application and add source type:

Source: Employee Referral
Source Detail 1: Email Address
Source Detail 2: Email Adress

7. Submit application
8. After submitting the application applicant gets the following notification, even though the email address provided is correct:

Employee referral information incorrect in job application for job IRCXXX

The issue has the following business impact:
Due to this issue, external candidates cannot create referral using 2 employee email addresses without receiving an error notification.


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