Credit Memo Not Created and Generates an Error - The Document Created Must Have A Non-Negative Total Amount Because the Creation Sign for Your Transaction Type is Positive

(Doc ID 1937497.1)

Last updated on JULY 12, 2017

Applies to:

Oracle Receivables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

You are rebooking in Oracle Lease and Finance Management (OKL), which creates an Invoice and a Credit Memo.

You run AutoInvoice, to import the transactions to AR.
The Invoice is created successfully, but the Credit Memo is stuck in the AR Interface table with the following Error:

The document created must have a non-negative total amount because the creation sign for your transaction type is Positive.

Changes

 

Cause

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