Credit Memo Not Created and Generates an Error - The Document Created Must Have A Non-Negative Total Amount Because the Creation Sign for Your Transaction Type is Positive (Doc ID 1937497.1)

Last updated on MARCH 14, 2022

Applies to:

Symptoms

You are rebooking in Oracle Lease and Finance Management (OKL), which creates an Invoice and a Credit Memo.

You run AutoInvoice, to import the transactions to AR.
The Invoice is created successfully, but the Credit Memo is stuck in the AR Interface table with the following Error:

The document created must have a non-negative total amount because the creation sign for your transaction type is Positive.

Changes

Cause

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