The Revenue Accounting Module (RAM) Wizard is Not Working for Transactions with Zero Amounts (Doc ID 1937638.1)

Last updated on NOVEMBER 30, 2016

Applies to:

Oracle Receivables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

The Manage Revenue button is not appearing in the RAM Wizard for transactions that have an original balance due of 0.

The Revenue Accounting Module (RAM) Wizard should allow scheduling / unscheduling of revenue on specific transaction lines that have non-zero amount.

RAM Wizard allows adjustments for some zero-amount transactions.
If one of the lines, in the zero-amount transaction, has an accounting rule with Deferred flag = Yes, then the line can be scheduled and unscheduled.

Revenue on individual lines should be available for scheduling and unscheduling.
If the revenue schedule, for an invoice, changes or needs to be stopped or forced to immediate full recognition.

Zero-amount invoices are not the majority of the transactions that are entered, but they often provide the only way to manage revenue that belongs
in AR.

The fact that adding the amount 0.01 to an invoice suddenly makes both all positive and negative lines adjustable really highlights the point that these lines are adjustable.
It should be the individual invoice line that determines whether the revenue can be adjusted, not sum total of the invoice which should not determine line level revenue adjustments.

Cause

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