12.2.3: Vacation Rule Does Not Delegate to the Previous Approver or to the Document Submitter (Doc ID 1937670.1)

Last updated on APRIL 25, 2016

Applies to:

Oracle Purchasing - Version 12.2.3 and later
Information in this document applies to any platform.

Symptoms

User submits requisition for approval. Requisition goes to Approver A. Approver A approves the document that is then submitted to Approver B.  Approver B has a vacation rule to have documents forwarded to Approver A. The documents stay in-process and never goes to approve A.    Approver B still has the notification as if the Vacation Rule wasn't there.    The same also occurs if the Approver B has Vacation Rule delegating back to the submitter of the Requisition.  

EXPECTED BEHAVIOR
Expect the delegated approver to get the approval notification.

STEPS
The issue can be reproduced at will with the following steps:
1. Setup vacation rule from Approver B to Approver A
2. Create Requisition that is routed for approval to Approver A. (where approval routing is Approver A > Approver B)
3. Approver A logs in and approves notification
4. Approver B receives the notification and it is not routed to Approver A (ignoring the Vacation Rule)

NOTE: This problem only occurs when the approver that is delegated is the immediate previous approver in the approval list OR the submitter of the Requisition.

This also occurs for Purchase Orders.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms