Process Eligibility Profiles for Learner Groups multi threaded not working correctly if scheduled

(Doc ID 1937784.1)

Last updated on AUGUST 25, 2017

Applies to:

Oracle Learning Management - Version 12.1 HRMS RUP6 to 12.0 HRMS RUP 7 [Release 12.1 to 12.0]
Information in this document applies to any platform.

This note provides a brief overview of

Symptoms

Process Eligibility Profiles Program for OLM not working correctly  
Irrespective of which parameter you use to create the Eligibility profile, it does not work.

E.g. even if an Org is selected, it does not work.

Unable to view members in a Learner Group


Error: You cannot view members of this Learner Group as the Process Eligibility Profile for Learner Groups program is still running 
Error in the log (OTA_RESOLVE_ELIG_PRF module: Process Eligibility Profiles for Learner Groups) but provides no additional information.
User is not able to View the output of the concurrent OTA_RESOLVE_ELIG_PRF module log



Cause

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