R12: AP: APINVHDN: Workflow Status Is In “Terminated - Not Approved” when Invoice has HOLDS (Doc ID 1937888.1)

Last updated on APRIL 18, 2017

Applies to:

Oracle Payables - Version 12.0.0 and later
Information in this document applies to any platform.

Symptoms

In Oracle Payables, in the Invoice Workbench (APXINWKB.fmb), an invoice with quantity billed hold shows WF Status = Terminated - Not Approved

Steps to reproduce:
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1) Payables Manager > Invoices > Inquiry > Invoices
2) Query the invoice to be validated and choose Actions.
3) Select Validate Invoices and choose OK to have Payables validate the invoice.
4) Click on Validate Invoices
5) Invoice ends WF Status = Terminated - Not Approved


BUSINESS IMPACT
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Due to this issue, users cannot pay supplier on-time. Late payments affect the payment terms established by suppliers and consequently disrupts the business continuity of the organization. Moreover, the current payables accounting period cannot be closed. Problematic transactions will have to be swept to the following period, which is not in agreement with the date in which the transactions occurred.

Cause

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