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AES "File Customs" Action Failing When Involved Party Includes Dashes in Phone Number (Doc ID 1938361.1)

Last updated on NOVEMBER 14, 2019

Applies to:

Oracle Global Trade Management - Version 6.3.1 to 6.3.6 [Release 6.3]
Information in this document applies to any platform.

Symptoms

When attempting to File a Customs Shipment with Involved Party that has a Phone number that contains dashes via Custom Shipment > Actions > File Customs action, the following error occurs in the AES response.

ERROR
-----------------------
ES1:INTERNAL TRACKING NUMBER(ITN) ... SHIPMENT REJECTED; RESOLVE & RETRANSMIT
N02:ADDRESS LINE 1 ... CONTACT PH# MUST BE NUMERIC ( ERROR SEGMENT:N3 )

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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