My Oracle Support Banner

When Updating A Service Request In HTML Agent Dashboard, Get Error (Doc ID 1938389.1)

Last updated on FEBRUARY 06, 2022

Applies to:

Oracle Customer Support - Version 12.1.3 and later
Information in this document applies to any platform.


When updating a Service Request why does the following error appear:

API Programming Error (CS_ServiceRequest_UTIL.Validate_Bill_To_Ship_ToParty): The value "999999" for parameter Bill_To Party is invalid.


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.