"Unable to release over total amount" Error with “Release Total Amount” Action on OB Line for Lines Having Release Quantity as 0 (Doc ID 1938638.1)

Last updated on OCTOBER 27, 2014

Applies to:

Oracle Transportation Management - Version 6.2.9 to 6.3.6 [Release 6.2 to 6.3]
Information in this document applies to any platform.

Symptoms

When attempting to use the action “Release Total Order Amount” for an OB line with Packaged Count not 0 and Release Count = 0, the following error occurs.

ERROR
-----------------------
Unable to release over total amount.

The issue can be reproduced at will with the following steps:
1. Search OB line having the PACKAGED COUNT value as not 0 and RELEASED COUNT as 0
2. Result screen will be populated
3. Select the OB line and Click on Actions.
4. Click on Release Total Order Amount Action.

The following error message appears: “Unable to release over total amount.”


Cause

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