My Oracle Support Banner

"Unable to release over total amount" Error with “Release Total Amount” Action on OB Line for Lines Having Release Quantity as 0 (Doc ID 1938638.1)

Last updated on AUGUST 12, 2022

Applies to:

Oracle Transportation Management - Version 6.2.9 to 6.3.6 [Release 6.2 to 6.3]
Information in this document applies to any platform.


When attempting to use the action “Release Total Order Amount” for an OB line with Packaged Count not 0 and Release Count = 0, the following error occurs.

Unable to release over total amount.

The issue can be reproduced at will with the following steps:
1. Search OB line having the PACKAGED COUNT value as not 0 and RELEASED COUNT as 0
2. Result screen will be populated
3. Select the OB line and Click on Actions.
4. Click on Release Total Order Amount Action.

The following error message appears: “Unable to release over total amount.”


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.