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Customers Workbench: View or Modify a Tax Exemption Ends in Stale Data Error - The View Object MaintainPartyTaxProfilesAM.MaintainAccSiteExemptionsVO Contained No Record (Doc ID 1938744.1)

Last updated on AUGUST 10, 2020

Applies to:

Oracle E-Business Tax - Version 12.1.3 and later
Oracle Receivables - Version 12.1.3 and later
Information in this document applies to any platform.


On : 12.1.3 version, Tax Set Up

Attempting to modify a migrated exemption in the Customers form and receive the following Stale Data Error:

Stale data message
The view object MaintainPartyTaxProfilesAM.MaintainAccSiteExemptionsVO contained no record

You are able to use Tax Managers responsibility to view/modify upgraded exemptions without error.

Steps to Reproduce:
Responsibility:  Receivables
Navigation:  Customers > Customers
1. Attempt to edit migrated tax exemption on customer account/site purpose tax exemption page
2. Receive stale data error message

Due to this issue, you cannot modify exemptions in the Customer standard form in Receivables.




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In this Document
 1. Bug Summary
 2. Fixed Files
 3. Recommended Patches
 4. Solution Steps

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