Customers Workbench: View or Modify a Tax Exemption Ends in Stale Data Error - The View Object MaintainPartyTaxProfilesAM.MaintainAccSiteExemptionsVO Contained No Record
(Doc ID 1938744.1)
Last updated on AUGUST 10, 2020
Applies to:
Oracle E-Business Tax - Version 12.1.3 and later Oracle Receivables - Version 12.1.3 and later Information in this document applies to any platform.
Symptoms
On : 12.1.3 version, Tax Set Up
Attempting to modify a migrated exemption in the Customers form and receive the following Stale Data Error:
ERROR ----------------------- Stale data message The view object MaintainPartyTaxProfilesAM.MaintainAccSiteExemptionsVO contained no record
You are able to use Tax Managers responsibility to view/modify upgraded exemptions without error.
Steps to Reproduce: Responsibility: Receivables Navigation: Customers > Customers 1. Attempt to edit migrated tax exemption on customer account/site purpose tax exemption page 2. Receive stale data error message
Due to this issue, you cannot modify exemptions in the Customer standard form in Receivables.
Changes
Cause
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