Customers Workbench: View or Modify a Tax Exemption Ends in Stale Data Error - The View Object MaintainPartyTaxProfilesAM.MaintainAccSiteExemptionsVO Contained No Record

(Doc ID 1938744.1)

Last updated on FEBRUARY 08, 2018

Applies to:

Oracle E-Business Tax - Version 12.1.3 and later
Oracle Receivables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Tax Set Up

Attempting to modify a migrated exemption in the Customers form and receive the following Stale Data Error:

ERROR
-----------------------
Stale data message
The view object MaintainPartyTaxProfilesAM.MaintainAccSiteExemptionsVO contained no record


You are able to use Tax Managers responsibility to view/modify upgraded exemptions without error.

Steps to Reproduce:
Responsibility:  Receivables
Navigation:  Customers > Customers
1. Attempt to edit migrated tax exemption on customer account/site purpose tax exemption page
2. Receive stale data error message

Due to this issue, you cannot modify exemptions in the Customer standard form in Receivables.

Cause

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