Loan Remaining Balance Amount Showing Different Amount

(Doc ID 1938925.1)

Last updated on AUGUST 24, 2016

Applies to:

Oracle Loans - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

Loan remaining balance amount showing different amounts.

You are seeing a difference in the "Loan Remaining Amount" and the "Remaining Total Principal" amount.
The Remaining Total Principal amount, on Borrower Summary page, is the total amount of Remaining Amounts for all loans (in this case two (2) loans) for this borrower.

In Loan summary overview page it is showing the remaining amount as AED 477531.64 where as the same loan remaining balance amount is showing in Loans summary page as AED 529659.64.
 
This issue is with only one loan.

Steps to Reproduce:
Responsibility:  Oracle Loans
Navigation:  Loans Agent > Query Loan
Go to: Payment Overview
Remaining Amount shows as 47,7531.64
Borrower Loan Summary shows 52,9659.64

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms