IB Transaction Error- Record Has Been Updated By Another User. (Doc ID 1939235.1)

Last updated on NOVEMBER 01, 2015

Applies to:

Oracle Installed Base - Version 12.1.3.4 and later
Information in this document applies to any platform.

Symptoms

There are txn errors in the  csi_txn_errors table, and records locked in csi_item_instance_locks.
While re-configuring a configuration from Quoting, if a model is deleted, sometimes it is not being updated in Installed Base and there is the following error in the error transaction form:                                                      


ERROR
Record has been updated by another user.  

STEPS
1. Re-configure a configuration from Quoting
2. Delete a model
3. The deleted model is not being updated in IB, and the above error occurs in csi_txn_errors

 
 

Cause

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