Serial Number Uniqueness Validation Error when Creating Lease Contract with Existing Install Base (Doc ID 1939269.1)

Last updated on MARCH 28, 2016

Applies to:

Oracle Lease and Finance Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Lease Authoring

When attempting to book a contract with a new serialized asset, where the Install base record has been created from an external product, contract validation raises an error for serial number uniqueness.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Equipment was sold to the customer through Sales Order.
2. At the time of Receipt, Serial Number is assigned to the Inventory Item.
3. After the process is run, it created the Install base with the Serial Number.
4. When Lease is created with the same serial Number, it is giving Duplicate Serial Number.


Cause

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