Cannot Print Pack Slip Report. Report is generated, but is not printed (Doc ID 1939354.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Shipping Execution - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Pick Release

ACTUAL BEHAVIOR
---------------
The Packing Slip report is being generated as expected, but it is not being printed on the expected printer

EXPECTED BEHAVIOR
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The packing slip report should be printed on the expected printer

STEPS
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The issue can be reproduced at will with the following steps:
1. Ship confirm any delivery
2. The packing slip report for this delivery is generated and can be retrieved from the file system
3. However, the packing slip report is not printed on the desired printer

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users must constantly reprint the packing slip report. This is a waste of time and causes shipping delays

Cause

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