R12: Two Revenue Adjustments Cannot Be Accounted

(Doc ID 1939389.1)

Last updated on AUGUST 01, 2016

Applies to:

Oracle Project Billing - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

Users encountered an error when running create accounting on revenue. Three transactions had a revenue adjustment. One of the three lines will create the GL account correctly. Two of the lines (7823296 and 7823300) will not create the account combination. The project # is 133829. It appears that the two transactions were selected to recalculate revenue. And then the two transactions were moved to a different project number. Possibly because both of these transactions were being processed to GL at the same time the account on the revenue adjustment can't be created.

In Revenue Review all of the lines have created the accounting and show with a status of accepted.

When the revenue accounting events were generated there were no errors on this project. When the PRC: Create accounting process was run the following error shows up:

Error number: 0 - This line cannot be accounted until the accounting event that it references has been fully accounted.
Please ensure the accounting events for the transaction with the following identifiers for the application Projects have been accounted: project_id: 722921 draft_revenue_num: 2.

Users tried generating revenue on this project - no transactions show up, generate revenue accounting events on this project - no errors show up and no lines process.

Cause

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