Last updated on AUGUST 30, 2016
Applies to:Oracle Payables - Version 12.0.0 to 12.2.4 [Release 12.0 to 12.2]
Information in this document applies to any platform.
The following error occurs when attempting to calculate tax upon an invoice created for a supplier based in a country (Australia in this example) that differs to the "ledger" country (New Zealand in this example):
Payables could not calculate tax due to: The system cannot find tax rate information for Tax regime:XX, Tax:
XX, Tax status: XX, Tax rate code: XX and Tax Jurisdiction code: NULL. Please contact your tax manager.
Steps to reproduce
Created a new invoice
Click Calculate Tax, get the error.
The issue occurs for any vendor.
Cannot calculate tax for any invoice ,
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
Million Knowledge Articles and hundreds of Community platforms