Not Able To Modify Dunning Template Query - Error: Sending Process Failed: XML Data Generation Failed (Doc ID 1939442.1)

Last updated on SEPTEMBER 18, 2017

Applies to:

Oracle Advanced Collections - Version 12.2.3 and later
Information in this document applies to any platform.

Goal

If you have changed the Dunning Letter Template Query date format, when you run IEX: Send Dunning for Delinquent Customers fails with the following error:

Error:Sending process failed: XML data generation failed.

Solution

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