Norway - Support Order And Other Deduction Report (Doc ID 1939499.1)

Last updated on JANUARY 10, 2017

Applies to:

Oracle HRMS (Norway) - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Norway Payroll

ACTUAL BEHAVIOR
---------------
Support order and other deduction report shows a collector with incorrect deducted amount.
Run result for Lasse Aakermann shows pay value 2000 for third party payee Nav Innkrevning 2, the other deduction is pay value 630 to third party payee Statens Innkrevningssental.
Support order and other deduction report show 4000 deducted to third party payee Nav Innkrevning even if the run result only show 2000 in deduction to this third party payee. Why is support order and other deduction report showing 4000, and not listing up the deduction of 630 to Statens Innkrevningssentral.


EXPECTED BEHAVIOR
-----------------------
The Support Order report to match up with the Payroll Run results

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Run payroll
2. Run Support order and other deduction report
3. Compare figures

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Incorrect reporting

Cause

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