SLA Does Not Create Accounting For Receipts With Multiple Lines That Net To 0 $. (Doc ID 1939638.1)

Last updated on JANUARY 21, 2016

Applies to:

Oracle Receivables - Version 12.2.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.3 version, Subledger Accounting Uptake for Receivables

ACTUAL BEHAVIOR
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SLA does not create accounting entries for a receipt with multiple lines that net to zero dollars. E.g. create receipt with 2 lines. First line is $100, next is $-100. Thus it nets to zero. Run create accounting but no accounting is generated.
In SLA the journal line type (JLT) is set to merge matching lines = all. This means a journal entry should be created for zero dollars if both lines have the same accounting.
If merge matching lines is set to = no, the behavior changes: For receivables 2 entries are created, one for the positive amount and one for the negative amount. But for cash there are still no entries created.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Run Create Accounting.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot create accounting entries based per Standard Financial Information Structure (Federal Department Of Defense) requirements.

Cause

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