ETI Balance Adjustment Error On Weekly Payrolls (Doc ID 1939918.1)

Last updated on JANUARY 10, 2017

Applies to:

Oracle HRMS (South African) - Version 12.1.1 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.1 version, South African Payroll

ACTUAL BEHAVIOR
---------------
Oracle have not delivered any balance adjustment elements for the ETI. Have developed these to test if I can force the ETI values on the tax file.
The monthly payrolls work fine. Balance adjustments to 7002, 7003 and 7004 come through and 4118 gets created correctly. We do have to apply the balance adjustments month by month.

But for weekly payrolls something very strange is happening in that the balance adjustments are just not pulling through. I tried a number of options:

1. Balance adjustments applied at month-end. (Only 4118 pulls through, but 7002, 7003 and 7004 are all zero).
2. Balance adjustments applied at the start of a month. Same problem as point 1.

I then thought this was related to balance adjustments. So to check if this was the case, I updated the element for the normal income and backdated the balance feed to 7002 and I did the same to get run results into 7003. I can see all the balances updated in the balance window, but the on the electronic tax file the same problem as per point 1 occurs.

Do not understand why the Weekly payrolls should behave any differently.


EXPECTED BEHAVIOR
-----------------------
The balance adjustment elements for the ETI to be present

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1.Check balance adjustment elements for the ETI

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Incorrect reporting and calculation

Cause

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