ERROR Asset Hierarchy Exists For The Asset When De-activating Rebuildable Number (Doc ID 1939988.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Enterprise Asset Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Rebuild work order completion creates genealogy between rebuildable and activity. Thus, when trying to retire the asset, application is showing following  error:

Asset Hierarchy Exists For The Asset

 

 

Steps to reproduce:

1. Create a Work Order (WO) on Asset FL1010 & release it.
2. Issue a rebuildable Battery1010.
3. Replace the Battery1010 with Battery 1020. This will create a Rebuidable WO[RBWO1].
4. Release RBWO1.
5. Complete RBWO1 by providing a sub-inventory[Bat Rchg].
6. Issue the Battery1010 to location using Misc Transactions > EIB Issue to HZ location.
7. Go to Asset Tracking Super User > Asset > Deployment.
8. Search for Battery1010.
9. Select Retire from drop down and click Go.
10. Check the Operational Flag and provide a transaction and expiration date.
11. Click Apply > error occurs.



Cause

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