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Depot Repair: Technician Resource Not Visible for Repair Task Assignment (Assignment Manager) (Doc ID 1940330.1)

Last updated on FEBRUARY 06, 2022

Applies to:

Oracle Depot Repair - Version 11.5.10.2 and later
Information in this document applies to any platform.

Symptoms

On : 11.5.10.2  Repair Execution

ACTUAL BEHAVIOR
---------------
When using assignment manager to assign Depot Repair tasks, not all expected resources are coming up as results, based on the territory setup

EXPECTED BEHAVIOR
-----------------------
Expect resources to come up from territory setup

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create repair order with a 'task' mode repair type
2. Enter task
3. Open assignment manager for the assignee

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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