Depot Repair: Technician Resource Not Visible for Repair Task Assignment (Assignment Manager)
(Doc ID 1940330.1)
Last updated on FEBRUARY 06, 2022
Applies to:
Oracle Depot Repair - Version 11.5.10.2 and laterInformation in this document applies to any platform.
Symptoms
On : 11.5.10.2 Repair Execution
ACTUAL BEHAVIOR
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When using assignment manager to assign Depot Repair tasks, not all expected resources are coming up as results, based on the territory setup
EXPECTED BEHAVIOR
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Expect resources to come up from territory setup
STEPS
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The issue can be reproduced at will with the following steps:
1. Create repair order with a 'task' mode repair type
2. Enter task
3. Open assignment manager for the assignee
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |