Depot Repair: Technician Resource Not Visible for Repair Task Assignment (Assignment Manager)

(Doc ID 1940330.1)

Last updated on SEPTEMBER 06, 2016

Applies to:

Oracle Depot Repair - Version and later
Information in this document applies to any platform.


On : version, Repair Execution

when using assignment manager to assign depot repair tasks, not all expected resources are coming up as results, based on the territory setup

expect resources to come up from territory setup

The issue can be reproduced at will with the following steps:
1. create repair order with a 'task' mode repair type
2. enter task
3. open assignment manager for the assignee


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