Clicking Contract Link In Install Base Gives "You have insufficient privileges for the current operation. Please contact your System Administrator" Error (Doc ID 1940512.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Installed Base - Version 12.1.3 and later
Information in this document applies to any platform.
***Checked for relevance 29-Apr-2016***

Symptoms

When attempting to view contracts associated with an item instance the following error occurs.


You have insufficient privileges for the current operation. Please contact your System Administrator


Steps to Reproduce

The issue can be reproduced at will with the following steps:

1. Oracle Installed Base Agent User >> Item Instances >> Item Instance
2. Search for item instance and open for update
3. Navigate to Contracts page
3. Click on Contract Number on any of the contract numbers populated, to drill down to the details


Cause

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