FAXASSET: FRM-40735 When-button-pressed Trigger Raised Unhandled Exception ORA-04062 (Doc ID 1940638.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Assets - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, FA Addition

When attempting to click Books or Open button to view asset details in the Asset Workbench (FAXASSET),
the following error occurs.

ERROR
-----------------------
ORA-01403: no data found
FORM-40735: WHEN-BUTTON-PRESSED trigger raised unhandled exception ORA-04062


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Go to Assets > Asset Workbench
2. Query asset(s)
3. Click on Open button or Books button

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot view financial data for their assets and meet business needs.

Cause

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