Performance Issue in Update Quality Results Form (QLTRSINF) (Doc ID 1941001.1)

Last updated on JULY 17, 2017

Applies to:

Oracle Quality - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, in Update Quality results form (QLTRSINF), there is a long wait when the user tries to open the form (for all the values in the collection plan to get displayed) and then when the save button is hit. The form again takes a long time to display the screen again with values.
Sometimes the user also gets the attached error message.

ERROR
-------------
FRM-40735: ON-ERROR trigger raised unhandled exception ORA-01001


EXPECTED BEHAVIOR
-----------------------
Expect form to open quickly

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Quality > Results > Update Quality Results

 

Cause

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