Expense Report Export Program is Placing and Releasing "Hold Pending Receipts" Wrongly

(Doc ID 1941112.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Internet Expenses - Version 12.0.0 to 12.1.3 [Release 12 to 12.1]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
EXPENSE REPORT WITHOUT ATTACHMENT THAT IS PUT ON HOLD STAYS IN HOLD UNTIL THE NEXT EXPENSE EXPORT.

User creates expense report without attachment and submits it. The expense report gets approved by all required approvers and is put on hold because the expense report does not have an attachment. The expense report stays in hold until the next 'Expense Report Export' program is run. After the run the expense report that was on hold get's automatically exported to Accounts Payable whereas the expected behaviour should be, it should be on hold until an attachment is attached to the expense report by the user.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms