R12 E-Business Suite Workflow Users Report Errors Processing Notification Approvals As Responses Get Stuck In The INBOX Folder Due To Error 'Unable to move message javax.mail.MessagingException: connection failure'
(Doc ID 1941157.1)
Last updated on APRIL 04, 2025
Applies to:
Oracle Workflow - Version 12.1.3 to 12.1.3 [Release 12.1]Information in this document applies to any platform.
Symptoms
E-Business Suite R12 Workflow, Workflow Mailer Inbound Processing issues
In 12.1.3, when trying to approve/reject notifications from email, it is observed that the approval is not reflected to the application. When connecting to the IMAP account of the mailer, it is seen that the response message gets stuck in the INBOX folder.
When examining the mailer log file, the following messages are seen:
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |