When We Have A Primary Switch The FSA Plans Are Not Moving To New Primary With Life Event (Doc ID 1941543.1)

Last updated on JULY 18, 2016

Applies to:

Oracle Advanced Benefits - Version 12.1 HRMS RUP6 and later
Information in this document applies to any platform.

Symptoms

On PROD: 12.1 HRMS RUP6 version, Oracle Advanced Benefits

When we have a person switch primary jobs the benefits move through with a benefit based salary change life event. All the benefits move as they are supposed to, except the FSA plans which stay on the old primary.

Steps to Reproduce:
The issue can be reproduced at will with the following steps:

1. Change primary assignment
2. Process 'USD benefit based salary change life event'



Cause

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