Sales Order Line Status (Awaiting Fulfillment) Need To Close This Line
(Doc ID 1941937.1)
Last updated on JULY 11, 2024
Applies to:
Oracle Order Management - Version 12.1.3 and laterInformation in this document applies to any platform.
Symptoms
On : 12.1.3 version, Transaction Fulfillment
ACTUAL BEHAVIOR
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Sales Order Line status stuck in Awaiting Fulfillment and will not progress to close.
Error Workflow: OM Error
Error Process: R_ERROR_RETRY
EXPECTED BEHAVIOR
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Need to close the line and push to AR interface to generate invoice
BUSINESS IMPACT
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The issue has the following business impact:
Need to close the line and push to AR interface to generate invoice for month end closure.
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |