R12 ISupplier Portal - Personalization To Default Values In Create Invoice Without PO Page Not Working (Doc ID 1942114.1)

Last updated on JULY 15, 2016

Applies to:

Oracle Payables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On  iSupplier Portal- Self service invoice

ACTUAL BEHAVIOR
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Setting Initial Value for Requester Email, Requester First Name and Requester Last Name in personalization of Customer table is not effective.


STEPS
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The issue can be reproduced at will with the following steps:
1. With iSupplier Portal Full Access responsibility navigate to iSupplier Portal Full Access->Home Page
2. Select Finance tab
3. Select value Without a PO from Create Invoice LoV (List Of Values) and click Go
4. Click Personalize "Customer" under Customer table
5. Click update icon in the Personalize column for the Message Text Input: Requester First Name
6. Input value (e.g. Tim) for Initial Value at site level.
7. Click Apply
8. Click Return to Application
9. Requester First Name is not defaulted

Cause

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