Post Mass Additions Fails with Cache Error Retrieving Row from FA_METHODS Table ORA-01403 for Asset Uploaded Via Web ADI (Doc ID 1942119.1)

Last updated on JULY 10, 2017

Applies to:

Oracle Assets - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, FA Addition

When attempting to run FAMAPT module: Mass Additions Post after uploading new assets via WEB ADI,
the following error occurs.

ERROR
-----------------------
Cache: Error retrieving row from FA_METHODS table
Depreciation Method: STL
Life in Months:

Cause: You have a database problem.
Action: Contact your system administrator.

ORA-01403: no data found
Error: function fa_cache_pkg.fazccmt returned failure
Error: function fa_addition_pvt.initialize returned failure
Error: function fa_addition_pub.do_addition returned failure


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Upload new assets via WEB ADI with Depreciation Method/Life populated
2. Submit Post Mass Additions (or submitted automatically)
3. Check log for errors

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot post their assets and run Depreciation to close the period.

Cause

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