Depot Repair Errors: "No workflow has been assigned to this transaction type", CS_DB_ERROR After Changing Repair Order Type - Actuals Do Not Post To OM (Doc ID 1942300.1)

Last updated on MARCH 28, 2017

Applies to:

Oracle Depot Repair - Version 12.1.3 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Repair Actuals

When attempting to book Repair Actual lines after the Repair Type is changed the following error occurs.

ERROR
--------

Error message from Order Management
No workflow has been assigned to this transaction type
CS_DB_ERROR

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create a Repair Order with Repair Type A which is linked to an Order Type 1
2. Interface the logistics line to OM and create a Sales Order
3. Use Tools menu to change the Repair Type to B, which is linked to an Order Type 2
4. Create a Repair Actual line and try to book the Repair Actual line

Cause

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