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IMPLEMENT_RECOMMENDATION Updates HZ_CUST_PROFILE_AMTS Directly - Business Event Not To Fire (Doc ID 1942364.1)

Last updated on OCTOBER 01, 2020

Applies to:

Oracle Credit Management - Version 12.2.3 and later
Information in this document applies to any platform.

Symptoms

After a case folder is raised and providing a recommendation to increase the credit limit.


AR_CMGT_WF_ENGINE. IMPLEMENT_RECOMMENDATION is calling UPDATE_RECOMMENDATION, which is updating hz_cust_profile_amts directly.
This is causing the subscription to our Business Event oracle.apps.ar.hz.CustProfileAmt.update to not fire.


In UPDATE_RECOMMENDATION request to call the standard API ie hz_customer_profile_v2pub.update_cust_profile_amt instead of updating the table directly

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
 1. Bug Summary
 2. Fixed Files
 3. Recommended Patches
 4. Solution Steps
References


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