IMPLEMENT_RECOMMENDATION Updates HZ_CUST_PROFILE_AMTS Directly - Business Event Not To Fire
(Doc ID 1942364.1)
Last updated on OCTOBER 01, 2020
Oracle Credit Management - Version 12.2.3 and later Information in this document applies to any platform.
After a case folder is raised and providing a recommendation to increase the credit limit.
AR_CMGT_WF_ENGINE. IMPLEMENT_RECOMMENDATION is calling UPDATE_RECOMMENDATION, which is updating hz_cust_profile_amts directly. This is causing the subscription to our Business Event oracle.apps.ar.hz.CustProfileAmt.update to not fire.
In UPDATE_RECOMMENDATION request to call the standard API ie hz_customer_profile_v2pub.update_cust_profile_amt instead of updating the table directly
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