Action History (Approval Sequence) Is Missing In Purchase Order Approval Notifications (Doc ID 1942408.1)

Last updated on MARCH 24, 2016

Applies to:

Oracle Purchasing - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

In Purchase Order (PO) Approval, the "Approval Sequence" is not displayed in the notification.  The notification message names that are affected are:

AME_PO_HAS_BEEN_REJECTED, AME_PO_HAS_BEEN_APPROVED and PO_PO_APPROVE_PDF_OAF


STEPS
The issue can be reproduced at will with the following steps:
1. Submit a PO for approval 
2. Review the corresponding notification and fine the Approval Sequence is not displayed.

Cause

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