RMA Receipt Failed with Error: Passed Serial Number (&Serial_Number) violates uniqueness with in Inventory items
(Doc ID 1942551.1)
Last updated on MARCH 08, 2017
Applies to:Oracle Installed Base - Version 12.1.3 and later
Information in this document applies to any platform.
Item is set up as serialized control in all inventory organizations and full lot control in same
organizations but no lot control in others.
Ship item from a serial + lot control organization to the customer. Customer
product instance is created with serial + lot number information
RMA return customer product to a non lot control organization, RMA transaction is stuck with error
RMA receipt fails with Passed Serial Number (&serial_number) violates uniqueness with in Inventory items
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!