Customer/Class Exemption Defined In Vertex is Not Recognized During AutoInvoice Process
(Doc ID 1942575.1)
Last updated on DECEMBER 03, 2019
Applies to:Oracle Receivables - Version 12.1.3 and later
Information in this document applies to any platform.
You have defined a Class Exemption, in Vertex, to reduce Sales Tax Rate for California for certain customers for certain products.
You have also customized the ARP_TAX_VIEW_VERTEX package.
The exemption is working in Order Management for that tax calculation and also works in AR for Manual Invoicing and Credit Transaction creation.
However, when you enter the order, ship and run AutoInvoice the Class exemption is not recognized for that tax calculation.
<Note 1630657.1> discusses a similar issue, but the ZX_TAXES_B table appears to be populated correctly.
Why is the AutoInvoice process not recognizing the Class Exemption in Vertex?
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