Labor Debrief Error: 'You must enter a value for Project Name as criteria from the List Of Values' (Doc ID 1942796.1)

Last updated on DECEMBER 23, 2016

Applies to:

Oracle Field Service - Version 12.2.3 to 12.2.3 [Release 12.2]
Information in this document applies to any platform.

Symptoms

If the Project information like Project Name, Project number, Task Name, Expenditure Org is entered in Service Request form and in the Debrief html, when trying to enter the Labor debrief line, the following error is displayed on the debrief line:

ERROR
You must enter a value for Project Name as criteria from the List Of Values.
Row 1 Error - Select a valid value.

STEPS
1. Login to Oracle Apps.
2. R) Field Service Manager -> Create Service Request. Enter Project Name/Project Task Name/Expenditure Org details and save.
2. Create task and assign the task to a Field Service Technician. Click on Debrief Html.
3. Enter labor debrief details and find that the above mentioned Projects details are auto populated if profile - Service: Default Project Information from Service Request Header is set.
4. While saving the Debrief line, the above mentioned error is displayed.

Cause

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