Error "Medical Plans Plan Type is in Error. 1 Options Must Be Selected For This Plan Type" When Adding Dependent From Self-Service > Benefits (Doc ID 1942864.1)

Last updated on MAY 01, 2017

Applies to:

Oracle Advanced Benefits - Version 12.1 HRMS RUP7 and later
Information in this document applies to any platform.

Symptoms

On 12.1 HRMS RUP7 version in Self-Service > Benefits,

When attempting to add a dependent, the following error occurs:

Medical Plans plan type is in error. 1 options must be selected for this plan type.


Steps to Reproduce:
The issue can be reproduced at will with the following steps:

1. Go to responsibility Employee Self-Service and select Benefits.
2. From the Dependents and Beneficiaries page, attempt to add a new contact.

Cause

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