Remove Button On View Hierarchy Screen Throws Exception Error - No Method with Signature (Doc ID 1942962.1)

Last updated on JANUARY 11, 2016

Applies to:

Oracle Customers Online - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Core

When attempting to remove one party from Hierarchies / Customers from Oracle Customer Online (Customer Online Super User Responsibility) the following error occurs.

ERROR
-----------------------
No method with signature - moveRelationship(class java.lang.String, class java.lang.String, class java.lang.String, class java.lang.String, class java.lang.String, class java.lang.String, class java.lang.String, class java.lang.String, class java.lang.String, class java.lang.String, class java.lang.String, class java.lang.String


Steps to Reproduce:
Responsibility:  Oracle Data Librarian > Customer Online Super User
Navigation: Customers / Partners > Hierarchies
1.  Query the party TEST PARTY SITE USE
2.  Click on View Hierarchy
3.  Click on View Entire Hierarchy
4.  Expand all and select TEST PARTY SITE USE LOC

Due to this issue, users cannot finish the tests as they are upgrading from Rel 12.0.6 to Rel 12.1.3 and UAT testing will get started in a week time.

Cause

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