java.lang.NullPointerException Error When Attempting To Use "Copy Service Request" Action In Customer Service - Agent Dashboard
(Doc ID 1943487.1)
Last updated on DECEMBER 05, 2019
Applies to:Oracle Customer Support - Version 12.1.3 and later
Information in this document applies to any platform.
When attempting to copy the Service Request from the Agent Dashboard, the following error occurs. The error doesn't however occur in the SR form.
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