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Taxpayer ID Validation Failed When Updating Supplier Payment Term (Doc ID 1943518.1)

Last updated on APRIL 09, 2018

Applies to:

Oracle Financials for the Americas - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Chile Payables

When attempting to update a supplier,
the following error occurs.

Taxpayer ID validation failed.
Please enter a valid Taxpayer ID and Primary ID Validation Digit.


The issue can be reproduced at will with the following steps:

1. Responsibility: Oracle Payables - Chile localization
Prod and Test (copy from prod)

2. Path: Suppliers -> Enter
3. Enter a supplier
When updating the supplier payment term, the following error occurs:

Taxpayer ID validation failed.
Please enter a valid Taxpayer ID and Primary ID Validation Digit.

Note: Taxpayer id and Taxpayer ID Validation Digit are all correct, 89907300, 3.

Not occurred before. No patch applied recently.

The problem occurs for one specific supplier and cannot be reproduced.
Workaround: Remove taxpayer id then change payment terms on the invoice, once finished, added taxpayer id back, this is tricky, user need an acceptable solution.

The issue has the following business impact:
Due to this issue, users cannot update the supplier or pay the invoices..

Cause

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