Java.sql.SQLException: ORA-20001: OTA_13505_DELEGATE_VALID: ORA-06512: At "APPS.OTA_DELEGATE_BOOKING (Doc ID 1943657.1)

Last updated on MAY 05, 2017

Applies to:

Oracle Learning Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Catalog Admin

When attempting to click on Home from Learner self service the following error occurs.

java.sql.SQLException: ORA-20001: OTA_13505_DELEGATE_VALID:
ORA-06512: at "APPS.OTA_DELEGATE_BOOKING_API", line 3144
ORA-06512: at "APPS.OTA_TDB_API_UPD2", line 537
ORA-06512: at "APPS.OTA_LO_UTILITY", line 582
ORA-06512: at "APPS.OTA_LO_UTILITY", line 641
ORA-06512: at "APPS.OTA_LO_UTILITY", line 973
ORA-06512: at "APPS.OTA_LO_UTILITY", line 797
ORA-06512: at "APPS.OTA_LO_UTILITY", line 1181
ORA-06512: at "APPS.OTA_LO_UTILITY", line 1296
ORA-06512: at "APPS.OTA_LO_UTILITY", line 1308 ORA-06512: at line 1



Steps to Reproduce:
The issue can be reproduced at will with the following steps:

1. Go to Learner Self Service
2. Go to Course and play the content
3. Click on Home from Player page

Cause

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