Participant Enrollment DFF Segment Blanked Out From Self-Service Benefits Enrollments (Doc ID 1943980.1)

Last updated on JULY 18, 2016

Applies to:

Oracle Advanced Benefits - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On 12.1.3 version, Oracle Advanced Benefits

ACTUAL BEHAVIOR
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Have a DFF called "HSA Account Exists?" defined on BEN_PRTT_ENRT_RSLT_F table. This field captures "Yes" for employees who have HSA account with bank. When a life event occurs & employee go through self-service benefits and makes a change to HSA contribution amount, the value in the DFF is getting blanked out.

Note - This does not happen when enrollment is made from professional form.
 

EXPECTED BEHAVIOR
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Expect the Participant Enrollment DFF segment not blanked Out from Self-Service benefits enrollments.

STEPS
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The issue can be reproduced at will with the following steps:
1. Start a LE and access SSBEN to change the HSA amount
2. Check in enrollment results and the DFF is blanked out



Cause

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