When Bringing Up The EBS Apps Login Page, A Blank Page Is Returned
(Doc ID 1943995.1)
Last updated on FEBRUARY 18, 2023
Applies to:
Oracle E-Business Suite Technology Stack - Version 12.2.3 to 12.2.3 [Release 12.2]Information in this document applies to any platform.
Symptoms
When bringing up the Application login page, a blank page is returned. The log for the oacore server shows:
Caused By: java.lang.Exception: java.lang.RuntimeException: Unable to create user session. Please contact your System Administrator.
at _pages.__appslocallogin._jspService(__appslocallogin.java:288)
at weblogic.servlet.jsp.JspBase.service(JspBase.java:34)
at weblogic.servlet.internal.StubSecurityHelper$ServletServiceAction.run(StubSecurityHelper.java:227)
at weblogic.servlet.internal.StubSecurityHelper.invokeServlet(StubSecurityHelper.java:125)
at weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:301)
at weblogic.servlet.internal.TailFilter.doFilter(TailFilter.java:26)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:60)
at oracle.apps.fnd.security.WLFilter.doFilter(WLFilter.java:213)
at _pages.__appslocallogin._jspService(__appslocallogin.java:288)
at weblogic.servlet.jsp.JspBase.service(JspBase.java:34)
at weblogic.servlet.internal.StubSecurityHelper$ServletServiceAction.run(StubSecurityHelper.java:227)
at weblogic.servlet.internal.StubSecurityHelper.invokeServlet(StubSecurityHelper.java:125)
at weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:301)
at weblogic.servlet.internal.TailFilter.doFilter(TailFilter.java:26)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:60)
at oracle.apps.fnd.security.WLFilter.doFilter(WLFilter.java:213)
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |