My Oracle Support Banner

RCVTXERE Return Form Serial Entry Very Slow (Doc ID 1944002.1)

Last updated on FEBRUARY 18, 2021

Applies to:

Oracle Inventory Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On receiving returns form, in serial entry form, when tabing out the low
value from the range, the system hangs.  The serial entry window on Returns form is very slow.

EXPECTED BEHAVIOR
-----------------------
Expect to be able to enter the high value of the SN range without performance problem.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Open Receiving Returns form to return a PO with SN
2. Open the Serial Number form
3. Try to enter the high value of the range
4. System hangs

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.