When Creating Parts Return From Spares Getting Exception: JBO-27102: Attempt to access dead view row of persistent id XX at ExcessResultInnerTableCO.java:223 (Doc ID 1944041.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Spares Management - Version 12.2.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.3 version, Spares Logistics

When attempting to create Parts Return,
the following error occurs.

ERROR
-----------------------
oracle.apps.fnd.framework.OAException: oracle.jbo.DeadViewRowAccessException: JBO-27102: Attempt to access dead view row of persistent id 56
at oracle.apps.fnd.framework.webui.OAPageErrorHandler.prepareException(OAPageErrorHandler.java:1247)
at oracle.apps.fnd.framework.webui.OAPageErrorHandler.processErrors(OAPageErrorHandler.java:1435)
at oracle.apps.fnd.framework.webui.OAPageBean.processFormRequest(OAPageBean.java:3125)
at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(OAPageBean.java:1903)
at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(OAPageBean.java:558)
at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(OAPageBean.java:446)
at _pages.__oa._jspService(__oa.java:233)
## Detail 0 ##
oracle.apps.fnd.framework.OAException: oracle.jbo.DeadViewRowAccessException: JBO-27102: Attempt to access dead view row of persistent id 56
at oracle.apps.fnd.framework.OAException.wrapperException(OAException.java:912)
at oracle.apps.fnd.framework.OAException.wrapperException(OAException.java:886)
at oracle.apps.fnd.framework.OAException.wrapperInvocationTargetException(OAException.java:1009)
at oracle.apps.fnd.framework.server.OAUtility.invokeMethod(Unknown Source)
at oracle.apps.fnd.framework.server.OAUtility.invokeMethod(Unknown Source)
at oracle.apps.csp.portal.returns.webui.ExcessResultInnerTableCO.processFormRequest(ExcessResultInnerTableCO.java:223)

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
Navigate to Parts Return Screen, enter a source organization and click the Return butting,
If Source Org. is Japan (SJP) I get the HTML stall data error for this SR.


Cause

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